Home Use FAQs

Indoor Cycling at Home - FAQs

Do I have to assemble my bike at all?

Absolutely NOT! You’re investing in a professional indoor bike, and that is exactly what you’ll get when you buy from us. We don’t believe in “some assembly required” – let the professionals do it for you.

 

That said, every indoor cycle shipped fully assembled in ride ready, flawless condition in a custom crate; shipping also includes curbside drop off delivery.

 

Simply uncrate, unwrap, place in your home and start class!!! We also offer additional delivery services, just let us know!

How do you ship your bikes?

We have each bike is custom crated and shipped for curbside delivery to your home. You will need to uncrate it and bring the bike inside. We recommend 2 people for this!

 

Crates can be undone with a Phillips screwdriver. Remove the top from the base, lift it off and, unwrap and bring it inside.

What if I want to pick up my bike?

If you’re in or around Orange County, CA, you can! While we do ship bikes across the country, Southern California residents can arrange to pick up their bike here at our shop, 3015 Kilson Avenue in Santa Ana. For those in surrounding areas, we do also arrange for local delivery.

What is the warranty?

We honor and support all manufacturer’s original warranty on new bikes. PLUS, for individual consumers, we offer a lifetime warranty on all parts.

 

Stages Indoor Cycling Warranty

  • 15 years on the anti-corrosive, aluminum frame
  • Carbon Glyde Carbon Fiber Belt – 10yrs
  • Mechanical System – 3yrs
  • Labor and Electronics – 1yr
  • Wear Items – 6 months
  • PLUS – We are excited to offer all consumers a lifetime warranty on all parts of our brand new Stages Indoor Cycles. This includes replacement saddles, pedals and more.
What’s the difference between the SC2 and SC3?

The Stages SC2 is one of the most popular cycling studio bikes because it has no electronics. It’s an incredibly smooth bike that lasts for years and years. This bike comes standard with the RhythmRide handlebars.

 

The Stages SC3 includes the EcoSCRN console and Stages Power Meter. This bike also comes standard with the road bar handlebars.

 

Both Stages models include the SprintShift, resistance adjustment, which allows for large, consistent jumps in resistance for intervals and rest without having to turn the knobs. The bikes also feature the FitLoc fit adjustment system, which replaces the standard pop-pin height adjustments with a new cam-operated pop-pin, making fit adjustments faster.

 

Both bikes could also be upgraded to add the Aerobar, or Tablet iPad Holder.

When will my bike ship?

Currently, all of our bike models are in stock, unless noted, and ship within 2 business days from your order.

How much does shipping cost?

Each at-home bike is custom crated and shipped for curbside delivery to your home. Crating and shipping is available now as a FLAT RATE at $295 anywhere in the continental United States.

 

This is for Curbside drop off only. You’ll need to uncrate it and bring the bike inside. We recommend 2 people for this!

Do you offer in-home delivery services?

Yes, through our shipping partner at Orange County Crating, white glove delivery services are available. This is an additional cost which can be between $100-$300 additional.

 

Simply contact us for a full quote on this delivery method and we can be sure it is added to your order.

 

Note: This service may not be available in all areas due to state regulations or COVID limitations.