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FAQs

No Stages indoor cycle has ever left our shop in the original box.  Each cycle is shipped in ride ready, flawless condition in a crate; shipping also includes curbside drop off delivery. 

Simply uncrate, unwrap, place in your home and start class!!!  We also offer additional delivery services, just let us know!

Typically, from the date of approval of the final custom bike design and receipt of deposit, we can produce and ship a custom Stages indoor cycle order within 8 to 10 weeks.

100%!  Although we are known for being the industry's premier Stages Indoor Cycling customization source, our #1 focus is on the quality of the "ride" achieved through our proprietary assembly and tuning process.  Regardless of the level of customization or if you choose no customization at all, each Stages indoor cycle is meticulously assembled and tuned in the same manner!

Nothing!  The original Stages Indoor Cycling warranty remains intact regardless of whether we customize your bikes or not

YES!  We upgrade all of our pedals which are both SPD and LOOK Delta compatible.  We also provide a set of baskets/cages at no additional charge for individuals who do not have cycling shoes and want to ride with their tennis shoes.

Nope!  No Stages indoor cycle has ever left our facility in the original box. After producing and shipping 1000's of Stages indoor cycles over the past four years, it is our professional opinion that although Stages bikes are the best in the industry, they DO require professional assembly and tuning by a certified technician in order to truly experience what the bike offers. 

Each Stages indoor cycle is meticulously assembled and tuned by our team of CIC Certified Technicians and shipped in ride ready, flawless condition.  

YES!  As one of Stages Indoor Cycling's first authorized dealers in the world, all of our Stages bikes come with a full warranty!  Any issue, simply contact us at service@customindoorcycles.com or call us!  Either way, you are covered!

YES!  As an upgrade, we can configure your Stages SC2 indoor cycle with a Stages Power Meter and EcoSCRN Display Console.  Our CIC Certified Technicians will pair these two components as well as perform a zero reset as part of our assembly process.

"Thank you for being so great and positive throughout this process! It means a lot."

Nikki K.

TBD Chicago IL

"The container has now been unloaded and the contents stored in temp space. Everything looks to be in perfect condition. Thanks for all of your help with the shipment."

David Walker

RYDE CAYMAN Cayman Islands

"The instructor bike is PERFECT and we couldn't be happier. As you already saw, we made it the subject of this week's email blast and instagram post titled "isn't she pretty!" Thank you!"

Anna Chipchase

Cycle X Studio Chicago Il

"The bike is here !!!! I am so emotional…it is so beautiful. I love it! Andrew I am truly impressed by your level of quality and customer service …I am so glad you are a part of our journey."

Glynis T.

VORTEX Tysons Corner VA

"The rack fit my Schwinn AC Performance Carbon Blue Belt Drive perfectly. The idea, design, execution and functionabiliity of the rack makes it look as if it a factory accessory. I couldn't be happier with your product."

Rick T.

Wilburton OK

"People are loving the bikes!"

Layne L.

RIDE54 Fresno, CA

"Clients raved about the gears, feel, and the new experience, it was a home run … We luv you brother!!!!"

Dan Duhart

Cycleup Valencia, CA

If you are looking for some awesome, knowledgeable people to work with, these are the guys I highly recommend. Their friendliness and result-driven approach is what I love about them.

John Doe

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